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Your I.D.
PROOF OF OCCUPATION
Due to the unique protective aspect of Law Enforcement and Public Safety, some of our products include Departmental Insignia and will require proof of occupation – I.D. to process your order. This includes a cell phone picture or scan of your drivers license and a cell phone picture or scan of your Departmental ID or Academy ID/Acceptance Letter.
For Products including Departmental Insignia – EMAIL your ID asap to: info@metro-uniform.com
View our Privacy Policy for further info.
You may also want to view our Security Policy for further details.
Shipping Info
Shipping Options & Delivery Times by Service Provider
The available shipping options to deliver your Metro Uniform orders are:
USPS Priority (residential delivery) – Delivery times to standard US locations are 1-3 business days.
UPS Ground – Delivery times to standard US locations vary by region and take 3-6 business days.
FREE In-Store Pick Up In-store pick up is available. Please call us on 209-384-0077 if you want to collect your order in-store.
Given the sensitive nature of our products, we prefer to ship to a location where someone will be able to physically receive the package or to a lock box.
All shipping times are counted in business days only, Saturday/Sunday and holidays are not counted as business days.
International Shipping is available on request
Delivery Times – Exceptions
PERSONALIZATION
Please expect an extended delivery date if your items require personalization (i.e. patches, name tapes, embroidery, etc.).
PROOF OF OCCUPATION
If I.D. is required for your order, we ask that you supply it to us promptly to avoid any delay in shipping delivery times for your order.
BACK ORDERS
If an item goes on manufacturer back order we will ship you the part of your order that is in stock and charge for shipping. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping for the second shipment.
Delivery Confirmation
For orders that include Departmental Insignia a signature is required on delivery.
See our Shipping Policy for further details.